Frequently Asked Questions
Find answers to common questions about our services, pricing, process, and more
General
What does Scibotix Solutions specialize in?
We specialize in AI automation, custom API development, workflow automation, and intelligent software solutions. Our expertise includes REST and GraphQL APIs, microservices architecture, AI-powered website development, and enterprise automation across multiple industries.
What industries do you serve?
We serve Healthcare, FinTech, SaaS, Car Dealerships, Casinos, and Insurance industries. We have deep domain expertise in each sector including compliance requirements (HIPAA, PCI-DSS, SOX) and industry-specific integrations.
Are you AWS/Azure certified?
Yes, our team holds official certifications in both AWS and Azure cloud platforms. We design and deploy enterprise-grade infrastructure with security, scalability, and compliance built-in from day one.
Pricing & Timeline
How much do your services cost?
Project costs typically range from $5,000 to $50,000+ depending on complexity, scope, and timeline. We offer transparent, fixed-price quotes after the initial consultation. Most clients see ROI within 6-12 months through operational cost savings and efficiency gains.
How long does a typical project take?
Most projects are delivered within 2-12 weeks. Simple API integrations or automation workflows can be completed in 2-4 weeks, while complex enterprise systems with multiple integrations may take 8-12 weeks. We provide detailed timelines during the proposal phase.
Do you offer free consultations?
Yes! We offer free initial consultations to understand your needs, discuss potential solutions, and provide a detailed proposal with timeline and pricing. There's no obligation, and you'll walk away with valuable insights even if you don't proceed.
What payment terms do you offer?
We typically structure payments in milestones: 30% upfront, 40% at mid-project, and 30% upon completion. For larger projects, we can customize payment schedules to align with your budget and cash flow requirements.
Technical Questions
What technologies do you work with?
We work with modern, production-ready technologies including React, Next.js, Node.js, Python, TypeScript, REST APIs, GraphQL, Docker, Kubernetes, AWS, Azure, PostgreSQL, MongoDB, Redis, and AI platforms like Google Gemini, OpenAI, and Anthropic Claude.
Can you integrate with our existing systems?
Absolutely! We specialize in system integrations. Whether it's your CRM (Salesforce, HubSpot), ERP, payment processors (Stripe, Square), DMS (for car dealerships), AMS (for insurance), or legacy systems, we can create seamless integrations.
Do you provide API documentation?
Yes, every API we build comes with comprehensive documentation including endpoint specifications, authentication details, request/response examples, error handling, and rate limiting policies. We use industry-standard formats like OpenAPI/Swagger.
What about security and compliance?
Security is built into every layer. We follow OWASP best practices, implement proper authentication/authorization, encrypt data in transit and at rest, and ensure compliance with industry standards (HIPAA, PCI-DSS, SOX, GDPR) based on your requirements.
Support & Maintenance
Do you provide ongoing support after launch?
Yes! We offer flexible support and maintenance packages including 24/7 monitoring, bug fixes, security updates, performance optimization, and feature enhancements. Most clients opt for our monthly retainer packages for peace of mind.
What if something breaks after deployment?
All projects include a 30-day warranty period for bug fixes at no additional cost. After that, our support packages cover all issues, updates, and improvements. We also provide emergency support for critical issues.
Can you scale the solution as we grow?
Absolutely! We architect all solutions with scalability in mind. Whether you need to handle 10x traffic, add new features, or expand to new markets, our infrastructure and code are designed to grow with your business.
Process & Communication
What is your development process?
We follow an agile methodology: 1) Discovery & Requirements Gathering, 2) Architecture Design & Proposal, 3) Iterative Development with Weekly Updates, 4) Testing & QA, 5) Deployment & Training, 6) Ongoing Support. You'll have full visibility throughout the process.
How often will we communicate during the project?
We provide weekly progress updates via your preferred communication channel (email, Slack, Teams). For larger projects, we schedule bi-weekly video calls. You'll also have direct access to our project manager for any questions or concerns.
Can we make changes during development?
Yes, we accommodate reasonable changes during development. Minor adjustments are usually included. Significant scope changes may require timeline and budget adjustments, which we'll discuss transparently before proceeding.
Do you sign NDAs?
Absolutely! We're happy to sign NDAs and confidentiality agreements to protect your intellectual property and business ideas. Client confidentiality is paramount to our business.
Getting Started
How do I get started?
Simply contact us through our contact form, email, or phone. We'll schedule a free consultation to discuss your needs, challenges, and goals. After that, we'll provide a detailed proposal with timeline and pricing.
What information should I prepare for the consultation?
Come prepared with: 1) Your business goals and challenges, 2) Current systems and technologies you use, 3) Desired features and functionality, 4) Timeline expectations, 5) Budget range. Don't worry if you don't have all the details—we'll help you figure it out!
Do you work with startups or only established businesses?
We work with both! We've helped startups build their MVP and scale to millions of users, and we've modernized legacy systems for Fortune 500 companies. If you have a problem worth solving, we're here to help.
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help. Schedule a free consultation or chat with our AI assistant.